Customer Care

What will you do?

You will be mainly concerned with answering questions via phone calls and e-mails from our customers. These will mainly consist of general questions, cancellations and rebooking’s. You are also the first face of Flagship Amsterdam; Trip advisor’s Best Trip In The World! When customers come in, you receive them with “a Disney smile” and guide them with their questions. You are also responsible for the smooth entry and issue of hardware products and corporate clothing, because of your central location in the office!

What we offer

• A nice working environment
• A market-conform salary
• Zero hour contract
• Possibility to get your sailing license
• Flexible working hours
• Legendary company parties

Job requirements

• at least MBO+ working and thinking level

• Affection or job experience with customer support

• Basic computer skills

• Good command of the Dutch language and excellent command of the English language

• A Disney smile!

• Preferably available at least 3 days a week of which min. 1 weekend day.

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